About U.S. Digital Response
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public.
Leveraging an amazing internal team along with a network of pro-bono technical experts, USDR addresses and uncovers solutions for common, systemic challenges that public servants are facing. We operate with humility and deep respect for our partners and believe that modern and resilient technology applied in the public interest can deliver people-centered services at the speed of need.
Since March 2020, USDR’s projects have impacted 42M+ people in 37 U.S. states and territories. We've built deep partnerships with over 250 government and nonprofit partners, strong expertise across more than 330 projects, and repeatable processes to solve some of the most pressing challenges in order to help state and local governments meet the critical needs of people today, while building digital resilience to stand up to the crises of tomorrow.
Learn more about our last year in our annual impact report
About the Digital Delivery Program
Government services too frequently do not keep up with the public’s needs, particularly as services have moved from in-person to digital delivery, where the digital presence of the service is as critical as the service itself. Creating user-centered designs, responsive workflows, and equitable services helps ensure everyone – including the most vulnerable–receive the critical services they need to thrive.
Government services are evolving to meet the public’s needs more effectively, particularly as many of the services transition from in-person to digital platforms. By focusing on user-centered design, responsive workflows, and equitable service delivery, governments are better positioned to provide essential services that empower all citizens, including the most vulnerable, to thrive.
Many governments face capacity gaps when delivering digital services. While this is most apparent in crisis moments, these gaps exist throughout the ecosystem of government delivery. USDR’s Digital Delivery program takes a two-pronged approach to bolster capacity:
About The Role
The Generative AI Strategist (Technologist in Residence) at USDR is a high impact role that bridges the gap between emergent generative AI technologies and practical, human-centric government tools and policies. In this role, you will navigate the intersection of generative AI technology and public sector service delivery to help USDR deliver on its mission to serve governments and communities at scale.
You will be responsible for transforming potential into impact. With a rich understanding of generative AI's capabilities, limits, and the standards set in the AI Executive Order, you will critically evaluate the potential of new technologies to address real world problems in public sector delivery.
This full-time, remote position offers a unique opportunity to shape the future of public sector service delivery through Generative AI—effecting change for the millions of lives touched by government services.
Responsibilities
Co-Lead a Portfolio of Generative AI-related Engagements with Government Partners (40%)
Advise and Oversee Interdisciplinary Team Building Generative AI Tools (50%)
Sustainable Success (10%)
Qualified candidates will have:
What you'll get:
Equal Employment Opportunity
U.S. Digital Response is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, political party affiliation, or any other characteristic protected by law.
We encourage and welcome all interested potential applicants, regardless of background or prior experience volunteering with U.S. Digital Response, to apply.
All USDR staff members work remotely in support of flexibility, wellness, and work-life balance. At this time, USDR is only hiring candidates who reside in the United States, and who have and maintain active U.S. Work Authorization.